Tuesday, January 16, 2007

Unacceptable treatment from MAS

“This is clearly atrocious treatment from a major airline – and worse, the national carrier of Malaysia. It's clear that MAS had already known they were overbooked on the MH2 flight, so why were we not informed before we even boarded the plane in Kuching? Why confirm our booking if there was such an issue?”
This is an excerpt of an angry letter by an irate MAS passenger, as published by malaysiakini today.

What seems to be the problem? Well, it’s our national carrier being greedy by over-booking passengers and then cruelly dumping them as though these passengers just need to hail the next bus to their destinations.

Yet another case of First World Infrastructure, Third World Mentality?

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