Friday, October 20, 2006

Let them know we aren’t happy

Got this through my email:

From: (removed by me)
To: editor@malaysiakini.com, editor@malaysiakini.com
Cc: (removed by me)
Sent: Thu, 19 Oct 2006 13:23:03 +0800
Subject: Hong Leong Bank's racial and religious slur

Hong Leong Bank Malaysia does not believe in treating all its customers equally. Though it generously hands out money packets for Chinese New Year and Hari Raya, the assistant manager of Customer Care (HQ),Ms (removed by me) made it very clear today over the phone that they would not be printing Deepavali money packets. They also claim this is not discrimination of any sort.

Well, this is not the first complaint of this nature. A week ago, I received a similar email, this time around involving Maybank Bhd - the biggest bank in the country with a large number of Indian account holders.

But it is not just banks. Even international hypermarket Carrefour is not bothered about its Indian customers. Carrefour’s reason is that no one had asked for Deepavali money packets!

As for the bank, I speculate they too didn’t print any money packets because they assumed their Indian customers won’t be needing any.

Will they only learn to appreciate their Indian customers when there is a massive boycott? Or at least when there is enough noise of protest? Let’s let them know we are not happy.

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